Information We Collect

When you interact with our services, we collect different types of information. Some you provide directly, while other data comes from how you use our platform.

Personal Information You Provide

This includes details you share when registering for our programs, contacting us, or participating in events:

• Your name, email address, and phone number
• Residential address for course materials delivery
• Payment information processed through secure third-party providers
• Educational background and financial literacy level for course placement
• Questions or feedback you submit through our contact forms

Usage Information

We automatically collect certain information about how you access and use our website:

• Browser type, device information, and operating system
• IP address and general location data
• Pages visited, time spent on pages, and navigation patterns
• Referring website or search terms used to find us
• Course completion rates and learning progress

How We Use Your Information

We use collected information for specific purposes related to providing and improving our educational services. Here's what happens with your data:

• Delivering course materials and educational content you've registered for
• Processing payments and maintaining enrollment records
• Sending program updates, schedule changes, and important announcements
• Responding to your questions and providing customer support
• Analyzing website usage to improve navigation and content presentation
• Developing new courses based on learner needs and interests
• Complying with Australian Privacy Principles and legal requirements

Australian Privacy Principles Compliance

maravithon operates in accordance with the Privacy Act 1988 and the Australian Privacy Principles. We're committed to handling your personal information responsibly and transparently.

Under Australian law, you have specific rights regarding your personal information. We've structured our practices to ensure compliance with:

• Open and transparent management of personal information
• Giving you the option to interact anonymously where practical
• Collection of information only when necessary for our functions
• Proper handling of unsolicited personal information
• Clear notification about why we collect your information
• Appropriate use and disclosure limitations
• Direct marketing communications only with proper consent
• Cross-border disclosure protections when applicable
• Quality and security measures for data protection
• Access and correction mechanisms for your information

Data Sharing and Third Parties

We work with carefully selected service providers who help us deliver our educational programs. These partnerships involve limited data sharing under strict confidentiality agreements.

Service Providers We Work With

Payment processors handle transaction security. Learning management systems host our course content. Email services deliver program communications. Website hosting providers maintain our online presence. Each provider has been vetted for security practices and privacy compliance.

These partners can only access information needed for their specific service. They can't use your data for their own purposes or share it with others.

Legal Requirements

Sometimes we're legally required to disclose information. This happens when Australian law enforcement agencies present valid requests, when court orders require disclosure, or when we need to protect someone's safety. We review each request carefully and only share what's legally necessary.

Your Privacy Rights

You control your personal information. Australian privacy law gives you several rights, and we've made it straightforward to exercise them.

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days of your request. There's no charge for standard requests, though we may apply a reasonable fee for extensive or repetitive requests.

Correct Inaccurate Data

Found something that's not quite right? Let us know and we'll update it. You can often make changes directly through your account settings. For other corrections, contact our support team and we'll handle it promptly.

Request Deletion

You can ask us to delete your personal information. We'll comply unless we're legally required to keep certain records. Some information must be retained for tax purposes, educational record keeping, or dispute resolution. We'll explain any retention requirements when you make your request.

Opt Out of Communications

Don't want marketing emails? Every message includes an unsubscribe link. You'll still receive essential communications about courses you're enrolled in, but we'll stop sending promotional content.

Data Security Measures

We take technical and organizational measures to protect your information from unauthorized access, alteration, or destruction.

Our website uses industry-standard SSL encryption for data transmission. Payment information never touches our servers – it goes directly to certified payment processors who maintain PCI DSS compliance. We use secure hosting facilities located in Australia with regular security audits and monitoring.

Access to personal information is restricted to employees who need it for their work. Our team receives regular training on privacy practices and data security. We maintain detailed logs of who accesses what information and when.

While we implement strong security measures, no system is completely impenetrable. We can't guarantee absolute security, but we continuously update our practices to address emerging threats.

Data Retention

We keep your information only as long as necessary for the purposes we collected it. Different types of data have different retention periods based on legal requirements and practical needs.

When retention periods expire, we securely delete or anonymize your information. Anonymized data may be retained indefinitely for statistical analysis, but it can't be traced back to you.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience and understand how our site is used.

Essential Cookies

Some cookies are necessary for basic website functionality. These handle things like keeping you logged in, remembering items in your cart, and maintaining your session security. You can't disable these without affecting how the site works.

Analytics Cookies

We use analytics tools to understand which pages people visit, how long they stay, and what content resonates. This helps us improve navigation and create better learning materials. These cookies collect aggregated data that doesn't identify individual users.

Managing Cookie Preferences

Most browsers let you control cookie settings. You can block all cookies, accept only certain types, or delete cookies after each session. Keep in mind that restricting cookies may limit some website features.

Children's Privacy

Our services are designed for adults and we don't knowingly collect information from children under 18 without parental consent. If you're under 18 and interested in our programs, please have a parent or guardian contact us.

If we discover we've inadvertently collected information from someone under 18 without proper consent, we'll delete it promptly. Parents who believe we may have such information should contact us immediately.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

The date at the top of this policy shows when it was last updated. We encourage you to check back occasionally to stay informed about how we protect your information.

Continuing to use our services after policy changes means you accept the updated terms. If you disagree with changes, you can close your account by contacting our support team.

International Data Transfers

Your information is primarily stored on servers located in Australia. Occasionally, some data may be transferred to service providers operating in other countries for specific purposes like email delivery or payment processing.

When we transfer data internationally, we ensure the receiving country has adequate privacy protections or we use contractual safeguards that meet Australian privacy standards. We maintain oversight of how these providers handle your information.